Your prospective clients want immediate answers, support, and an assurance that you’ll resolve their legal concerns. However, with an after-hours Canadian legal call support, you are covered 24/7.
Your law firm can answer these incoming calls without you even having to be in the office, and your prospective and current clients will feel taken care of in their time of need. Here are some of the advantages of partnering with an after-hours Canadian legal call center.
1) On-time call answering improves conversions
If your law firm frequently answers the telephone in a prompt manner, regardless of the time of day or night, it shows that you’re always available to take care of your prospective clients.
With an after-hours legal answering service managing your incoming calls, your clients will get in touch with a professional and helpful Agent, rather than a cold voicemail, even if they call in the middle of the night.
2) Qualify leads when you are busy elsewhere
An after-hour legal answering service won’t just pick up the telephone for you, but it’ll also qualify cases.
It’s Monday morning, and you just arrived at the office. There are already a handful of qualified cases ready for your review with all the information you would need to move forward. This was all done without needing to pay on on-call lawyer or disrupting your weekend.
These cases were qualified meticulously with your company’s own personalized call scripts & intake forms. You’re also assured that it was performed with full professionalism because that is what you can anticipate from a quality legal call center, in spite of the time.
3) Be there for your customers 24/7:
When someone has been arrested or injured, they need legal advice – and that includes after-hours. All of the services above are effective during the day. Applied when your law farm closes its doors for the night, you can provide client support, regardless of time of day.
If you wish to grow your firm, consider partnering with a reliable after-hours legal answering service. With the service acting as an extension of your company, your potential and current clients will be at ease knowing you’re there for them 24/7/365. Call Legal Call 24 for highly skilled After hours Canadian legal call support.
